Auckland Floods: Where & How To Get Help

Information collated from SpinOff - original article can be found here

Kai, clothing, bedding 

Auckland City Mission
A flood response fund has been set up by the mission. Both Vodafone and Te Rourou, Vodafone Aotearoa Foundation will match donations up to $35,000 each. So, for every $10 donated, $30 will go to help those affected, up to $105,000.

Gurdwaras – bulk supplies of rice, pasta and essentials
Locations North, West and South
Contact CJ Rattwate (02041015772) or Daljit (021 803 512) if you need an urgent pack to pick up or if you can help provide transport to those in need.

Brown Buttabean
Dave Letele and his team at BBM are helping out at the Emergency Assistance Centre on Domain Road in Mangere, and are regularly distributing food parcels around South Auckland. Check their Facebook page for the latest locations or donate here if you’d like to help out. 

Wesley Primary School
24 Potter Avenue, Mount Roskill, Auckland 1041
Looking for donations:
– Non perishable food
– deodorant, toothbrushes, toothpaste, bodywash, etc.
– Pillows, blankets
– Cleaning supplies; household disinfectant (in particular need of these)
– gloves
Or donate to the Acts of Roskill Kindness bank account: 38-9020-0719144-05

Manukau Urban Māori Authority food bank
31 Calthorp Close, Favona. Open Monday 9am-3pm.
Call 0800 686 232 for food parcels and 24/7 support
Accepting donations, particularly of mops, buckets, towels, cleaning products, clothing and bedding. Donate money directly to 12-3076-0574645-00

Hub West – food, clothing, blankets available, water, hot drinks, hot shower, electronics charged and accessible bathrooms
27 and 29 Corban Avenue, Henderson
Drop off non-financial donations at above address or call 09 8384820.

Visionwest Community Trust – food parcels

● If you need support:
Phone our support line – 0800 990 026.
Or come to our Whānau Centre, 97 Glendale Road, Glen Eden, open weekdays 9am – 4pm.
● If you need emergency food & can travel:
Come to our Pātaka Kai, 97 Glendale Road, Glen Eden; Tuesday, Wednesday, Thursday or Friday; between Noon and 2pm.
● If you cannot travel, email with your name and contact number.

Care Waitākere – food bank
Donate directly to 12-3038-0343475-003

Waka of Caring – accepting and distributing blankets and kai
2/14 Mcannalley Street, Manurewa East
(Don’t leave donations outside if centre is unattended.)

Manurewa marae – accepting kai donations
81 Finlayson Ave, Clendon Park, Auckland 2103

Kindness Collective – pantry staples and community networks.
5/4 Rocklands Avenue, Mount Eden. Open between 8am-4pm for drop-offs and drop-ins.
Accepting donations of grocery staples such as cans, packets, tea, coffee, milo, toiletries, UHT milk.

Koha Apparel – clean, quality clothing and footwear
For those in need, they’ll be in the warehouse (Unit 1, 955 New North Road, Mount Albert) on Monday morning, or email

Lifewise Merge Cafe – kai
453 Karangahape Road, 7am-2pm Monday-Friday
Donate here.

Sunday Blessings – accepting volunteers to assist rough sleepers in the CBD.
See their Instagram account (linked above) for details on volunteering and timings.

Oma Rāpeti Childcare Centre – Accepting and giving donations of essential items
371 Main Road, Kumeu, Auckland 0891, 9am-4pm Monday
“Open to anyone who needs food, clothing, bedding, baby items , shoes, towels and toiletries.  We are still accepting food and baby item donations but have enough clothing for now!”

Clean up

Student Volunteer Army – Clean up assistance (non-urgent)
To request help, fill out this form
To volunteer, fill out this form

Orange Sky – laundry and showers
City-wide, mobile service
To request their service, contact Helen (021 026 77298 or
Donate toiletries via the above contacts (note: they have no storage for towels or blankets) or donate here.


Nurturing Families – nappies and other family support.
Donate directly to 38-9022-0247806-00


HUHA (Helping You Help Animals) – Assisting those with animal needs
“If you or someone you know needs any help with animals, call 027 4416474, 022 249 1020 0800 00 83 33.” Or text HUHA to 4463 to instantly donate $3.

The SPCA centres in Auckland are currently 
closed to the public and Inspectors are only responding to urgent welfare concerns. If you need their help, the power outages are interfering the phone lines so send them an email For more information on caring for animals in emergencies, they have this handy PDF


Civil Defence Centres
Auckland Emergency Management has opened three Civil Defence Centres to assist those that have been displaced or need assistance in any way. Call 0800 22 22 00 for more information.

  • Saint Leonards Road School, 15 St. Leonards Road, Kelston.
  • Massey University’s Albany Campus in the Sir Neil Walters Lecture Theatre (enter through Gate 1 of the Massey University East Precinct, Albany Highway SH17)
  • Manu Tukutuku, 32 Riverton Drive, Randwick Park

Ruapōtaka Marae – accommodation support, food parcels, clothing
106 Line Road, Glen Innes. Open Monday 9am-8pm
Call 0800 276 8252 to donate

Cook Islands Development Agency NZ
For people who are needing assistance and speak fluent Kuki Airani, get in touch with Anthony Tou on 027 303 1832 or Sean Apai on 027 310 3675 and fill out this form.


For welfare assistance, call the Ministry of Social Development on 0800 400 100.

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